Service request

Current tenants: tell us what needs fixing. A photo or short video helps us send the right repair person the first time.

Emergency? Don’t use this form.For no heat, flooding, sparking or a sewer backup, text 440-345-6366 right away. If you smell gas, leave and call 911 first.

What needs fixing? *

Describe the problem *Where is it, when did it start, is it getting worse?

Add photos or a videoTap to take or choose from your phone. Up to 6 files, 50 MB total.

Your unit

Full name * Property address and unit *

Mobile phone * Email

Getting in

OK to enter if I’m not home Text me first

Pets or anything we should know? Optional

We reply within 1 business day.